User Manual

1. Introduction

Welcome to the REGISTRACK System, a comprehensive web-based document submission and verification system for freshmen students at Davao del Sur State College. This manual provides detailed instructions on how to use the system effectively.

System Overview

The REGISTRACK system consists of three main modules:

  • Super Admin: For system administration management, tracking of submissions and requests
  • Admin - Submissions: For verifying and managing student document submissions
  • Admin - Requests: For handling document requests and releases

2. Getting Started

System Requirements

  • Web browser (Chrome, Firefox, Edge, or Safari)
  • Internet connection
  • For document uploads: PDF, PNG files or JPG (max 5MB per file)

Logging In

  1. Open your web browser and go to the REGISTRACK system URL
  2. Click on the appropriate login link for your role
  3. Enter your username and password
  4. Click the "Login" button

6. Super Admin

Admin Management

  1. Log in to the Super Admin portal
  2. Navigate to "Admin Management"
  3. Click "Add New User" or select an existing user to edit
  4. Fill in the user details
  5. Assign appropriate roles and permissions
  6. Click "Save Changes"

Tracking Submissions

  1. Go to the " Track Submissions" section in the dashboard
  2. View all submitted documents and their status (pending, approved, rejected)
  3. Click on a submission to see detailed information and history

Tracking Requests

  1. Navigate to the "Track Requests" tab in the portal
  2. Review pending requests from students
  3. Approve, reject, or reassign requests as needed
  4. Track the progress and status of each request

4. Admin - Submissions

Reviewing and Verifying Requirements

  1. Log in to the Admin - Submissions portal
  2. View the list of pending submissions
  3. Click on a submission to review
  4. Approve, reject, or invalid
  5. Add remarks if necessary
  6. Click "Submit"

5. Admin - Requests

Processing Document Requests

  1. Log in to the Admin - Requests portal
  2. View the list of document requests
  3. Click on a request to view details
  4. Update the request status (e.g., pending, approved, rejected)
  5. Send notification (SMS/Email) to inform the students of the release date
  6. Click "Update Status"

7. Troubleshooting

Common Issues and Solutions

Issue Solution
Cannot log in Check your username and password. Use the "Forgot Password" link if needed.
Page not loading Clear your browser cache and cookies, then try again.
Slow performance Check your internet connection. Try using a different browser.